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Overview

Excerpt

      

    

This decision table determines if, and how, the Read New Correspondence flow is executed when triggered.

Actions

Action

Description

AUTO

Call available integration for retrieving

Execute a system activity to handle the new correspondence

.

MANUAL

Generate a manual assignment for a user to review the new correspondence.

SKIP

This action will have the effect of ignoring the

entire workflow

entire workflow

  

Base Configuration

Condition

Action

Reason

Case is locked

Auto

Retry

Otherwise

Manual

Page Properties

Rule(s)

ReadNewCorrPreConditions

Referenced From

Stagil incoming links macro