Timeframes
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Chargeback Reason
The Cardmember denies participation in a Transaction in which the merchant fails to obtain a physical or electronic Imprint of the Card.
Description
N/A
Conditions
The following conditions exist for Chargebacks processed under this ISO Code:
- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
- For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
- 4512 - Multiple Processing
- 4516 - Request for Support Not Fulfilled
- 4517 - Request for Support Illegible/Incomplete
- 4754 - Local Regulations/Legal Dispute
Timeframes
120 days from the Network Processing Date of the Presentment
Dependencies
- Issuer Declaration that indicates the Chargeback description that the Chargeback is being processed under, or
- Cardmember Documentation that a Presentment of Credit has not been received from the Acquirer that the Issuer can post to the Cardmember's Account. Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository
- Merchant fails to obtain a physical or electronic Imprint of the Card
Validations
| Validation | Value | Logic | Associated Rule(s) | |
|---|---|---|---|---|
| Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired | |
Is Eligible for 4527 Multiple ROCs
| TrueFull magnetic stripe sent to the Issuer with the Authorization Request |
| Is4527EligibleCheck_A | |
| A Magnetic Stripe Authorized Transaction | False | Card Data input mode Position 7 Input Mode = 2 | IsMagStripeTransaction_A | |
| Is A Mail/Telephone/Internet Transaction. | False | Cardmember present, position 5Present = 2, 3 or S | IsMOTO_A | |
| Is a Chip card | False | IsChipCard =TRUE | Is a Card present = Y or Z | |
| A Digital Wallet Program Transaction. | False | Card present , position 6 = Y or Card present, position 6 = Z Is a Z | IsDigitalWalletTransaction_A | |
| A Merchant-Presented Quick Response (MPQR) Transactions. | False | Card present , position 6 = XIs a Transactions= 8 AND Card Capture Capability Code = 7 | IsMPQRTransaction_A | |
| A transactions to fund a Stored Value Digital Facility (SVDF). | False | MCC = 6540 | IsSDVFTransaction_A |
Related Questionnaires
Fraud QuestionnaireQuestionnaires