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Chargeback Reason

Credit Transaction sent as debit, or debit Transaction sent as Credit.

Description

A Credit Transaction appeared as a debit on the Cardmember's statement (or vice versa).

...

ValidationValueLogicAssociated Rule(s)
Within association window for submitting the chargebackTrue120 days from the Network Processing Date of the PresentmentHasChargebackWindowExpired

Is Eligible for 4752 Credit/Debit Presentment Error

  • Is Credit/Debit Presentment Error Claim Reason
  • Is a POS transaction
  • Transaction Amount > $25
True
  • Claim Reason = MerchantCreditCharged or MerchantChargeCredited AND
  • IsPOSTransaction_A = true AND
  • Transaction Amount > $25
Is4752EligibleCheck_A

Related Questionnaires

Amex Debit Instead of Credit Questionnaire

Amex Credit Instead of Charge Questionnaire