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changes.mady.by.user Devan Robertson

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Description

Excerpt
When email or print mail transmitted via an integrated service, like our Lob integration, is returned as "not deliverable", a Review Undelivered Correspondence assignment is created.

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  This assignment prompts

Assignment Group

Daily Maintenance

Overview

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When the status of a correspondence items sent via the print channel is "Returned", this assignment prompts the user to review the correspondence and attempt to transmit it again via an alternate channel and/or address.  Alternatively, the user may cancel the letter.Work Queue: NewCorrespondence

Other Actions

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Cancel Letter

Resolve the workflow by cancelling the letter submission.