Conditions
| Multiexcerpt |
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| MultiExcerptName | Description |
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|
Available if the Claim Reason is ATM Deposit and the ATM Deposit Type is check or unknown. Instructs the user to initiate research to determine if an error was identified during check processingThe account holder claims that a deposited check did not post for the correct amount. This recovery option prompts a user to initiate a check item processing review. |
Flow
When the user selects this recovery option, the following flow is executed. The Check Item Processing assignment is generated and provides the following flow actions.
| Multiexcerpt include |
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| MultiExcerptName | Actions |
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| PageWithExcerpt | Check Item Processing |
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| Drawio |
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| border | truefalse |
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| |
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| diagramName | ManualCheckItemProcessing |
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| simpleViewer | false |
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| width | |
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| links | auto |
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| tbstyle | top |
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| diagramDisplayName | |
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| lbox | true |
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| diagramWidth | 841731 |
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| revision | 2 | 6 |
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|
Related Questionnaires
Questionnaire - ATM Deposit Incorrect
Questionnaire - ATM Deposit Not Posted
| Page Properties |
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| Rule(s) | ManualCheckItemProcessing |
|
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