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- The Cardmember’s revocation of consent to process Recurring Billing Transactions from that S/E merchant on the Card and either:
- The Cardmember made a reasonable attempt to notify the Recurring Billing merchant that the Cardmember has revoked their consent to process Recurring Billing Transactions from that S/E merchant on their Card, or
- If local laws or regulations prohibit requiring the Cardmember to contact the Recurring Billing S/Emerchant, then the Cardmember’s Issuer should make a reasonable attempt to notify the Recurring Billing S/E merchant on behalf of the Cardmember.
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120 days from the Network Processing Date of the Presentment of the recurring Transaction under dispute.
Dependencies
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- Issuer Declaration that indicates the Chargeback description.
- Cardmember attempted to resolve with merchant.
Validations
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Is Eligible for 4544 Cancellation of Recurring Goods/Services
- Is Credit Not Processed Claim Reason
- Is a POS transaction
- Transaction Amount > $25
- Is a recurring billing transaction
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- Claim Reason = MerchantRecurring AND
- IsPOSTransaction_A = true AND
- Transaction Amount > $25 AND
- Cardmember present = 9
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Card present = 8 AND
Card Capture Capability Code = 7
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Related Questionnaires
Amex Cancelled Recurring Questionnaire
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