Self Service is how your customers or members will submit dispute claims independents independent of your Intake users. This is done 1 or 2 ways, via API.
If you intend internal users to be using the Online Banking tool also, please advise as early as possible, as the requirements adjust slightly.
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Reference this for API related Information: https://confluence.quavo.com/qfd-knowledgebase/public/case-intake-api-overview-49849026.html
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| Child pages (Children Display) |
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If you’re looking to provide intake to your users with completely your own layout and format, use the following instead (please note that this option requires substantially more efforts on the client end):