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This decision table determines if, and how, the Provisional Credit Investigation flow should be delayed when customer documentation requirements have not been satisfied.

Actions

Multiexcerpt
MultiExcerptNameActions


Action Description
PEND
Pend
Wait to execute the
Provisional Credit
flow, which delays provisional credit.
RESUME
Resume
Execute the
Provisional Credit
flow and issue provisional credit.
Pend DaysDefines the number of days that the flow should be delayed when requirements have not been satisfied.

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Configuration

DocumentActionPend Days
Statement of FraudPEND10
Statement of Fraud ApplicationPEND10
Statement of DisputePEND10
Proof of PaymentPEND10
ReceiptPEND10
MerchantCreditNotProcessedPEND10
Written StatementPEND10
OtherwiseRESUME0


Page Properties


Rule(s)PendPCForCustomerDocsConfig



Page Properties
hiddentrue
idREF


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MultiExcerptNameExtension


Extension: Pend for Documents

The system can be configured to automatically delay provisional credit processing when required account holder documentation has not been provided.  For more details, see .



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