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120 days from the Network Processing Date of the Presentment of the recurring Transaction under dispute.

Dependencies

  • Cardmember attempted to resolve with merchant

Validations

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Is Eligible for 4544 Cancellation of Recurring Goods/Services

  • Is Credit Not Processed Claim Reason
  • Is a POS transaction
  • Transaction Amount > $25
  • Is a recurring billing transaction

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  • Claim Reason = MerchantRecurring AND
  • IsPOSTransaction_A = true AND
  • Transaction Amount > $25 AND
  • Cardmember present = 9

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Card present = 8 AND

Card Capture Capability Code = 7

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Related Questionnaires

Amex Cancelled Recurring Questionnaire

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