Overview
The Actions drop-down empowers users to interact with the case, offering a range of options that differ based on the configuration and the current stage of the claim in its lifecycle. Use an open example claim to review the choices in the Actions drop-down.
How-To
Add Transactions
XYZ
Contact Date Override
XYZ
Deny
XYZ
Pend Dispute
XYZ
Process Duplicate Credit
XYZ
Reclassify Case
XYZ
Reopen Case
XYZ
Withdraw Paid Dispute
XYZ
Write Off
XYZ
