Description	Sent when an Account Takeover (ATO) claim is submitted with no disputed transactions. Provides the claimant with a summary of the case, what they can expect, and what actions they need to take, if any.
Applies To	Account Takeover
Relates To
Preview

Content

<Manual Header>

We received notification from you on 06/15/2023 relating to possible identify theft.

<Identity Theft Assistance Notice>

<What Happens Next>

<Print Footer>

Sample

We received notification from you on 06/15/2023 relating to possible identify theft.

We recommend that you also contact the three major consumer reporting agencies listed below to inform them of the identity theft.

You may also report your identity theft concerns to the Federal Trade Commission by going to www.identitytheft.gov. If you have not done so already, we also recommend you obtain a free annual copy of your credit report by going to www.annualcreditreport.com.

What Happens Next

• To prevent any future activity, your account has been closed and we have opened a new account with a different account number. Your new card(s) should arrive in 7-10 days. Your authorized account activity will be automatically transferred to your new account. Please be sure to update your account number with any merchants that charge your card regularly to ensure that they have the updated account number.