What Happens Next

Description

A component of the Confirmation letter, lists applicable next steps, based on business rule configuration.

 

Content

 

Configurable Paragraph 

Add additional bullet points to the What Happens Next section. These bullets will be included in the Confirmation letter. 

What Happens Next

  • To request a replacement card:

    • Go to the Account Settings page

    • Select "I need a new card" under Card Settings

 

Requested document and provisional credit issued, Reg Z claim

 

Reg Z claim

 

Provisional credit issued, Reg E claim

 

Autopaid

 

WSUD needed, Reg E Claim

 

Card Fraud

 

Account Takeover (ATO)

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