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Mastercard Questionnaire - Service Details

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Service Details

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes

What was the expected receipt date of the service?ReceiveDateDate
Mandatory
What type of service was it?ServiceTypeRadio

Timeshare,

Guaranteed Reservation,

Other

Mandatory
What was the date of the timeshare, or when was the contract and/or related documents received?TimeshareDocumentDateDate
Mandatory if ServiceType="Timeshare"
What was reserved?ReservationDescriptionText
Mandatory if ServiceType="Guaranteed Reservation"
Is the dispute regarding a “No-Show” charge?NoShowChargeIndYes/No
Mandatory if ServiceType="Guaranteed Reservation"

Provide more details about what was purchased.

ServiceOtherExplanationText
Mandatory if ServiceType="Other"

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Referenced From

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