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Pulse Dispute Response

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When a chargeback is processed in Pulse Dispute, this flow is executed while a response is awaited.  The Post-Dispute Processing flow is called to handle chargeback accounting and dispute status maintenance.  A Pending Dispute Response assignment is displayed in the Disposition step of the Analyze stage.  When the Pulse Dispute API is enabled, the system will automatically resolve the assignment when a response is received from the network.  In a manual environment, a user must complete the Record Dispute Response action to record the response.  If no response is received after 50 days, the assignment will automatically resolved and the No Representment Received flow action will be executed, which will record the no response and exit the flow.  If the response is "Accept", the response is recorded and the flow is exited.  If a representment is received, the "Decline" response is recorded, representment accounting is executed to reflect the association movement of money and the Review Representment flow is executed.

Rule(s)PulsePendingChargebackResponse
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