Skip to end of banner
Go to start of banner

Review Withdrawal Request Assignment

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 7 Next »

Description

When a withdrawal request triggers the Review Withdrawal Request flow, this assignment is generated and prompts the user to review the request and determine if the case should be withdrawn.  

Details

If the decision is set to “Yes”, the case status will be set to “Resolved-Denied” with a Deny Reason of "Withdrawn" and the “Withdrawn” letter is generated.  If the decision is set to “No”, no changes are processed.

SLANone
Work QueueInboundCommunication
Work Group

Page lookup error: page "InboundCommunication" not found.

If you're experiencing issues please see our Troubleshooting Guide.



  • No labels