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Cancellation of Recurring Goods/Services (4544)

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Timeframes

120 days from the Network Processing Date of the Presentment of the recurring Transaction under dispute.

Conditions

The following conditions exist for Chargebacks processed under this ISO Code:

  1. Either of the following may apply:
    1. The Chargeback is limited to Transaction(s) submitted by the Recurring Billing S/E after the notification of the revocation of the Cardmember’s consent to process Recurring Billing Transactions on the Card, or
    2. The Chargeback is limited to the amount of Goods not received or Services unused after the Cardmember revoked their consent, and
      1. The Cardmember made a reasonable attempt to notify the Recurring Billing S/E that the Cardmember has revoked their consent to process Recurring Billing Transactions from that S/E on their Card, or
      2. If local laws or regulations prohibit requiring the Cardmember to contact the Recurring Billing S/E, then the Cardmember’s Issuer should make a reasonable attempt to notify the Recurring Billing S/E on behalf of the Cardmember.

Dependencies

As applicable, the Issuer must provide the following for Chargebacks processed under this ISO code:

  1. The Cardmember Documentation or Issuer Declaration that demonstrates:
    1. That the Cardmember made a reasonable attempt to notify the Recurring Billing S/E that the Cardmember revoked their consent to process 
      Recurring Billing Transactions from that S/E on their Card, or
    2. If local laws or regulations prohibit requiring the Cardmember to contact the Recurring Billing S/E, that the Cardmember’s Issuer made a 
      reasonable attempt to notify the Recurring Billing S/E on behalf of the Cardmember.

Validations

ValidationValueLogicAssociated Rule(s)
Is a POS transactionTrue

Is Recurring Billing

True

Cardmember present, position 5= 9
Card PresentFalseCardmember present, position 5 =0
Is a Merchant-Presented Quick Response (MPQR) Transactions.FalseCard present, position 6 = 8

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