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Pend PC for Documents

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This decision table determines if, and how, the Provisional Credit flow should be delayed when customer documentation requirements have not been satisfied.

Actions

Action Description
PENDPend the Provisional Credit flow.
RESUMEResume the Provisional Credit flow.
Pend DaysDefines the number of days that the Provisional Credit flow should be delayed when customer documentation requirements have not been satisfied.

Base Configuration

DocumentActionPend Days
Statement of FraudPEND10
Statement of Fraud ApplicationPEND10
Statement of DisputePEND10
Proof of PaymentPEND10
ReceiptPEND10
MerchantCreditNotProcessedPEND10
Written StatementPEND10
OtherwiseRESUME0
Rule(s)PendPCForCustomerDocsConfig





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