When a response is not received within the standard 5 day pend period for awaiting a Verifi response and is received once a dispute is moved on in the workflow, this assignment is created for review.
Details
This assignment is a notification that a response has been received after the dispute has moved on in the workflow. Based on the response it might indicate a merchant credit has been received. In the event one has been received a user can pull the dispute from the work flow it is residing in and take action to process the denial. The only action is to acknowledge the response.