Skip to end of banner
Go to start of banner

Review Collaboration Response

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

Description

When a response is not received within the standard 5 day pend period for awaiting a Verifi response and is received once a dispute is moved on in the workflow, this assignment is created for review.  

Details

This assignment is a notification that a response has been received after the dispute has moved on in the workflow.  Based on the response it might indicate a merchant credit has been received.  In the event one has been received a user can pull the dispute from the work flow it is residing in and take action to process the denial.  The only action is to acknowledge the response.

SLA

N/A

Work QueueReviewCollaborationResponse
Work Group


  • No labels