Overview

Determines when additional documentation should be collected internally, such as a Request for Copy (RFC) or a check image.

Actions

Action	Description
AUTO	Call available integration for retrieving the document.
MANUAL	Generate a manual assignment for a user to retrieve the document.
SKIP	This action will have the effect of ignoring the entire Collect Documentation flow.

Condition	Action	Reason
Claim Reason is a Missing Transaction	SKIP	"not required for missing transaction"
Claim Reason is a Cancel Transaction	SKIP	"not required for cancel transaction"
The Claim Type is "Check"	MANUAL	"Review"
Association is "Visa"	SKIP	"Visa Association"
Transaction Amount > 500, POS Entry Mode PAN = 90, MTI = "", AND Merchant Category Code !=5542	AUTO	"Order"
Transaction Amount < 100, POS Entry Mode PAN = 90, AND MTI = ""	SKIP	"Under $100"
POS Entry Mode PAN != 90	SKIP	"POS Entry Mode"
MTI != ""	SKIP	"MTI Indicator"
Merchant Category Code = 5542	SKIP	"5542 MCC"
Otherwise	MANUAL	"Review"