Overview
The Provisional Credit step is critical to most claims workflows. This is a decision point to determine if temporary credit will be issued to the account holder. This step may be entirely automated, depending on your configuration. See the Configuration section below for more details. It is important to note that provisional credit is a claim-level decision that will impact all disputed transactions that have not already been resolved.
Configuration
Provisional Credit Precondition
Provisional Credit Decision Approval
Provisional Credit Manual Override