Each assignment group has its own dashboard which management can use to review the overall health of the asignment group. Management can change the assignment group drop down to switch between the different assignemnt groups.
Get next work Drop Down (1)
This controls what the user will pull when "Get next work" is clicked. The options available are driven from the assignment groups assigned on the operator.
Dashboard Assignment Group Drop Down (2)
The assignment group drop down is how the manager can toggle between the different assignment group dashboard.
Assignment Summary (3)
The summary shows the number of claims/tasks (assignments) approaching in the next 7 days.
Team (4)
The team section will display all the users assigned to that specific assignment group. A manager can also click on the users details to view all assignment groups configurations on that specific user.
Open Tasks (5)
The open tasks shows a summary of all open tasks in the selected assignment group.
