About the Patch
QFD Patch 24.01.01 resolves a total of 24 bugs.
Please review the patch highlights below or the Release Notes for a detailed description of the fixes within this patch.
Patch Highlights
Post Merchant Credit Checks |
Overview:Resolved an issue where the setting to disable Post Resolution Merchant Credit checks would continue to review the case for merchant credit if the cardholder credit was made final, but the case was not completely resolved. How it works:This fix ensures that once a cardholder credit has been made final and the Post Resolution Merchant Credit Check setting is disabled a merchant credit check will not be performed on the case.
|
Mastercard Reclassification - Dispute resolution Form |
Overview:Resolved an issue where when a user reclassified a Mastercard claim from fraud to non-fraud, the Dispute Resolution Form was not updated to the appropriate questionnaire. How it works:When a user reclassifies a claim from fraud to non-fraud or non-fraud to fraud, the Dispute Resolution Form will reflect the updated questionnaire.
|
Visa - Domestic Chargeback Rights 10.4 |
Overview:Resolved an issue where chargeback rights were not available for Visa MOTO 5 or 6 transactions for chargeback Reason Code 10.4 on Domestic transactions. How it works:When a user files a dispute on a transaction with a MOTO indicator of 5 or 6, chargeback rights exist for Visa Chargeback Reason Code 10.4 on Domestic transactions,
|