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Approval Event

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When approvals are enabled and an action is taken that meets the specified criteria for requiring an approval, an approval assignment is generated before that action is executed.  The outcome of the approval assignment is either acceptance or denial.  When accepted, the action is executed.  When denied, the object returns to the state it was in prior to the action that required approval.

Data Category

Event Field/Column Name

Data Type

Description

Applicability

Sample Value

Notes

Key

TenantId

VARCHAR(32)

Unique ID associated with each Quavo client.

ALWAYS

qvo-stg

Key

ClientId

VARCHAR(64)

A unique ID representing a single client.

ALWAYS

Default

Key

ClaimId

VARCHAR(32)

Unique ID associated with a claim.  Format: YYMMDD<Ordinal Number>"C"

Example: 2405230003C

ALWAYS

2306060014C

Key

DisputeId

VARCHAR(32)

Unique ID associated with a disputed transaction.  Format: YYMMDD#####"D"

CONDITIONAL

2306050001D

Approval Details

DisputeAmount

NUMBER(9,2)

The current amount in dispute, accounting for any recoveries or adjustments.

CONDITIONAL

99.95

Approval Details

ApprovalType

VARCHAR(64)

The type of action that resulted in an approval assignment.  Possible values include "Deny Dispute", "Provisional Credit", "Send Letter", and "Write Off".

ALWAYS

Write Off, Provisional Credit, Deny

Approval Details

Outcome

VARCHAR(32)

Outcome of the review: "Approve" or "Deny"

ALWAYS

Approve

Approval Details

ApprovalInfo

VARCHAR(64)

Additional details of the approval, such as the name of the letter being sent.

CONDITIONAL

Additional Information

Metadata

EventDateTime

TIMESTAMP_NTZ(9)

The datetime that the event was recorded.

ALWAYS

2023-09-09 21:00:00

Metadata

EventIdentifier

VARCHAR(64)

A unique ID associated with each business event.

ALWAYS

56f34472-3412-4144-b4c7-430b928f1d24

Metadata

EventItemId

VARCHAR(64)

An ID included with each business event that identifies the tenant and Claim ID or Dispute ID associated with the event.

ALWAYS

qvo-stg|2306050001D

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