| Description | Sent when the Duplicate Credit action is processed. |
| Applies To | Card |
| Relates To |
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Content
After reviewing your account, we determined that the merchant(s) have issued you the following credit(s) for the disputed transactions:
As a result, we have reversed the duplicate credit. An amount of <$XX.XX> will be debited on <credit reversal date>. Please make any necessary corrections to your records to reflect this adjustment.
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Sample
Steve Rogers Date: 07/03/2024 Dear Steve,
123 Mockingbird Way
Sacramento, CA 94203
RE: Case 2407030001C for account ending in 1234
We received a dispute from you on 07/03/2024 totaling $397.00, including the following transactions:
Date Description Amount Disputed Amount 06/22/2024 WWW.CAREMARK.COM 888-892-7227 IL $200.00 $200.00 06/23/2024 AMAZON.COM AMZN.COM/BILL107 $197.00 $197.00
After reviewing your account, we determined that the merchant(s) have issued you the following credit(s) for the disputed transactions:
Date Description Credit Amount 06/22/2024 WWW.CAREMARK.COM 888-892-7227 IL $200.00 06/23/2024 AMAZON.COM AMZN.COM/BILL107 $197.00
As a result, we have reversed the duplicate credit. An amount of $397.00 will be debited on 11/14/2019. Please make any necessary corrections to your records to reflect this adjustment.
This notice serves as final resolution of your dispute for the above-referenced transactions. If your dispute included additional transactions not listed above, please be assured we are continuing to investigate those.
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. If we can be of further assistance, please contact Card Operations at (800) 555-0199. Sincerely, Card Operations © 2019 Quavo, Inc. All rights reserved. Quavo and the Quavo logo are service marks of Quavo, Inc.