Description
Used in most letters where the status of the dispute is not resolved.For resolved disputes, see Opening - Resolved.
Content
Opening
We received a dispute from you on <Contact Date> totaling <Claim Amount>, including the following transaction(s):
Additional Transactions
We received a request from you on <Current Date> to add the following transactions to your claim:
Sample: Opening
We received a dispute from you on 07/03/2024 totaling $397.00, including the following transactions:
Sample: Additional Transactions
We received a request from you on 07/07/2024 to add the following transactions to your claim: