| Description | Available only from the Communication Hub, this letter is sent when the account holder wishes to resubmit an international wire transfer to the correct beneficiary. |
| Applies To | Wire |
| Relates To | |
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Content
We have concluded our research of the international wire that was returned to our correspondent bank on <Transaction Date>. The amount returned was less than the original wire sent, due to fees assessed by the receiving bank for an invalid beneficiary account.
You authorized us to instruct our correspondent bank to resend the original amount of the wire with the correct beneficiary account. This includes a $10.00 return wire fee charged by the beneficiary bank as well as additional exchange rate charges. You authorized a debit to your account for the additional funds.
The total amount due for resending the full amount of your wire is $435.00, which includes the return wire fee plus $25.00 additional fees. We debited your account on <Debit Date>.
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Sample
Steve Rogers Date: 07/03/2024 Dear Steve,
123 Mockingbird Way
Sacramento, CA 94203
RE: Case 2407030001C for account ending in 1234
We have concluded our research of the international wire that was returned to our correspondent bank on 11/01/2019. The amount returned was less than the original wire sent, due to fees assessed by the receiving bank for an invalid beneficiary account.
| Date | Description | Amount |
|---|---|---|
| 11/01/2019 | WIRE TRANSFER | $400.00 |
You authorized us to instruct our correspondent bank to resend the original amount of the wire with the correct beneficiary account. This includes a $10.00 return wire fee charged by the beneficiary bank as well as additional exchange rate charges. You authorized a debit to your account for the additional funds.
The total amount due for resending the full amount of your wire is $435.00, which includes the return wire fee plus $25.00 additional fees. We debited your account on 11/05/2019.
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. If we can be of further assistance, please contact Card Operations at (800) 555-0199. Sincerely, Card Operations © 2019 Quavo, Inc. All rights reserved. Quavo and the Quavo logo are service marks of Quavo, Inc.