The Client Config App will develop the framework of how we address your claims - how we process provisional credits, auto approvals, denials, etc., as well the steps and experience of the intake and back office process.
These decisions will be worked out collaboratively on a call with your PM. The business line should attend in order to sufficiently determine the best settings and constraints for your claim processing.
Pending Transactions are only allowed on Claim Reasons: fraud and cancelled recurring