"I was charged or credited incorrectly."
"How were you charged or credited incorrectly?"
I was charged the wrong amount.
I received the wrong credit amount.
I should have been charged but was credited again.
I should have received a credit but was charged again.
I was charged more than 180 days after I authorized the transaction.
Dispute Reason Limitations
The following dispute reasons are limited to back-office users:
- Credit Posted as Debit
- Debit Posted as Credit
- Late Presentment