Fields
Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
|---|---|---|---|---|---|---|
Key | TenantId | VARCHAR(32) | Unique ID associated with each Quavo client. | ALWAYS | qvo-stg | |
Key | Tenant | VARCHAR(64) | A tenant is a Quavo customer that uses QFD. Each tenant is assigned a unique Tenant ID. | ALWAYS | Default | |
Key | ClientId | VARCHAR(64) | A unique ID representing a single client. | ALWAYS | Default | |
Key | Client | VARCHAR(64) | A client is a Quavo customer that uses QFD through a relationship with a Quavo tenant. Each client is assigned a unique Client ID. | ALWAYS | Default | |
Claim Details | ClaimType | VARCHAR(64) | See Transaction Type. | CONDITIONAL | Card-Pinless | |
Claim Details | ClaimCategory | VARCHAR(64) | General categorization of the claim. For a more precise description, see Claim Reason. | CONDITIONAL | Fraud | |
Claim Details | ClaimReason | VARCHAR(64) | Identifies the specific reason associated with the claim. | CONDITIONAL | Stolen | |
Compliance Details | RegulatoryCoverage | VARCHAR | Identifies the specific reason associated with the claim. | CONDITIONAL | Reg E | |
Claim Details | ClaimChannel | VARCHAR(32) | The Claim Channel defines the intake channel where the claim originated. This channel can include various avenues such as online banking, back office users, contact centers, or external 3rd party contact centers. | ALWAYS | Online Banking | |
Key | ClaimId | VARCHAR(32) | Unique ID associated with a claim. Format: YYMMDD<Ordinal Number>"C" Example: 2405230003C | ALWAYS | 2306060014C | |
Claim Details | CreateDate | DATE | The datetime that a record was created. | CONDITIONAL | 2023-09-09 | |
Claim Details | CustomerContactDate | DATE | Represents the date that the claim was received from the accountholder. | CONDITIONAL | 2023-09-09 | |
Claim Details | ClaimAmount | NUMBER(20,2) | The sum dispute amount of all posted disputes on a claim. | CONDITIONAL | 123.45 | |
Claim Details | ClaimState | VARCHAR | Page lookup error: page "Claim Status Summary" not found. If you're experiencing issues please see our Troubleshooting Guide. | ALWAYS | OPEN | |
Claim Details | ClaimStatus | VARCHAR(64) | Represents the current stage or step of a particular process or lifecycle, such as a claim or dispute. | ALWAYS | RESOLVED-PAID | |
Card Details | BIN | VARCHAR(8) | Bank Identification Number (BIN) is the first 4-8 digits of a payment card that identifies the issuing institution. | CONDITIONAL | 412356, 41235678 | |
Card Details | CardType | VARCHAR(16) | Bank Identification Number (BIN) is the first 4-8 digits of a payment card that identifies the issuing institution. | CONDITIONAL | Debit | |
Claim Details | ResolvedDate | TIMESTAMP_NTZ(9) | Datetime that a claim or dispute is set to a "Resolved" status.. Also referred to as RESOLVEDDATETIME. | CONDITIONAL | 2023-09-09 21:00:00 | |
Dispute Details | DisputeCount | NUMBER(3,0) | Count of disputes associated with a specific claim. Includes pending and posted disputes. Disputed transactions that were pending when the claim was submitted and have since posted are only counted once. | CONDITIONAL | 2 | |
Dispute Details | DisputeAmount | NUMBER(20,2) | The current amount in dispute, accounting for any recoveries or adjustments. | CONDITIONAL | 123.59 | |
Dispute Details | Age | NUMBER(20,2) | Current Date - Create Date (DAYS) | ALWAYS | 48 |