When a rebuttal is received Mastercard Arbitration Response, this assignment is generated and prompts a user to review the response.
Details
The default action Review Response prompts the user to review the response and any documentation provided by the acquirer. The user must select on of the following options.
Withdraw - This action assumes full liability for the remaining recovery amount and closes the case.
Wait - This action will proceed to Arbitration Ruling where Mastercard will issue a ruling.