| Description | This assignment is generated when a fraud application claim is processed and prompts the user to make a Paid or Denied decision. |
| Details | Research CaseThis primary flow action prompts the user to make a Paid or Denied decision on the case. Depending on their decision, the user will be prompted to send an appropriate letter. Optionally, the user may adjust the claim amount to align with the fraudulent account balance. This amount is used for reporting only.
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| SLA | Goal: 50 Days; Urgency +5 Deadline: 10 Days; Urgency +5 |
| Work Queue | Research Claim |
| Work Group |
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Integrations