Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
|---|---|---|---|---|---|---|
Key | TenantId | VARCHAR | Unique ID associated with each Quavo client. | ALWAYS | qvo-stg | |
Key | Tenant | VARCHAR | A tenant is a Quavo customer that uses QFD. Each tenant is assigned a unique Tenant ID. | ALWAYS | Default | |
Key | ClientId | VARCHAR | A unique ID representing a single client. | ALWAYS | Default | |
Key | Client | VARCHAR | A client is a Quavo customer that uses QFD through a relationship with a Quavo tenant. Each client is assigned a unique Client ID. | ALWAYS | Default | |
Claim Details | ClaimType | VARCHAR | See Transaction Type. | CONDITIONAL | Card-Pinless | |
Claim Details | ClaimCategory | VARCHAR | General categorization of the claim. For a more precise description, see Claim Reason. | CONDITIONAL | Fraud | |
Claim Details | ClaimReason | VARCHAR | Identifies the specific reason associated with the claim. | CONDITIONAL | Stolen | |
Transaction Details | Network | VARCHAR | A network is a company that provides the communication system between a merchant and a card issuer in order to process transactions. For more details, see Acquirer Networks. | CONDITIONAL | Mastercard, Visa | |
Key | ClaimId | VARCHAR | Unique ID associated with a claim. Format: YYMMDD<Ordinal Number>"C" Example: 2405230003C | ALWAYS | 2306060014C | |
Key | DisputeId | VARCHAR | Unique ID associated with a disputed transaction. Format: YYMMDD#####"D" | ALWAYS | 2306060014D | |
Collaboration Details | CollaborationNetwork | VARCHAR | The name of the network where merchant collaboration is attempted (i.e. "Ethoca", "Verifi") | ALWAYS | Ethoca | |
Transaction Details | MCC | VARCHAR | Also referred to as "MCC", this 4-digit code represents the type of goods or services a business offers. | CONDITIONAL | 3000 | |
Transaction Details | Merchant | VARCHAR | The seller or provider associated with a specific transaction. Data in this field may simply reflect Transaction Description if there is not sufficient data available to QFD. | CONDITIONAL | American Airlines | |
Dispute Details | ResolvedDate | Date | Datetime that a claim or dispute is set to a "Resolved" status.. Also referred to as RESOLVEDDATETIME. | CONDITIONAL | 2024-07-16 18:34:03.696 | |
Collaboration Details | Eligibility | VARCHAR | The outcome of an eligibility check with a dispute collaboration network, such as Ethoca. | ALWAYS | Eligible, Not Eligible | |
Collaboration Details | AttemptDate | Date | Datetime that a recovery attempt, such as a chargeback, was submitted. | CONDITIONAL | 2024-07-16 18:34:03.696 | |
Collaboration Details | ResponseStatus | VARCHAR | CONDITIONAL | Response Received | ||
Collaboration Details | Response | VARCHAR | An acquirer/merchant response to a recovery action by the issuer. | CONDITIONAL | Collaboration Request Accepted - Full: Other - Refunded | |
Collaboration Details | ResponseReceivedOn | Date | Datetime that a response to a recovery attempt, such as a chargeback, is received. | CONDITIONAL | 2024-07-16 18:34:03.696 | |
Collaboration Details | ResponseTime | Number | Specifies if the time elapsed, usually in days or hours, between a recovery or collaboration attempt and the response. | CONDITIONAL | 1 | Hours |
Collaboration Details | Outcome | VARCHAR | When a decision is made to pursue recovery, the response to that action from the acquirer/merchant is evaluated to set an outcome of "Won", "Lost", or "N/A". | CONDITIONAL | ||
Collaboration Details | RecoveryStatus | VARCHAR | A summarized status, usually for a specific recovery cycle. Possible values include: Not Attempted, Recovered, and Not Recovered. | CONDITIONAL | Recovered | |
Collaboration Details | CreditReceived | Number | The dollar amount of a posted credit. | CONDITIONAL | 123.45 | |
Collaboration Details | CreditReceivedOn | Date | A datetime value representing when a posted credit was associated with a disputed transaction. | CONDITIONAL | 2024-07-16 18:34:03.696 | |
Collaboration Details | CreditTime | Number | Specifies if the time, usually in days or hours, that it took to receive a credit, following a positive recovery/collaboration attempt response. | CONDITIONAL | 1 | Hours |
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