Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
|---|---|---|---|---|---|---|
Key | TenantId | VARCHAR | Unique ID associated with each Quavo client. | ALWAYS | qvo-stg | |
Key | Tenant | VARCHAR | A tenant is a Quavo customer that uses QFD. Each tenant is assigned a unique Tenant ID. | ALWAYS | Default | |
Key | ClientId | VARCHAR | A unique ID representing a single client. | ALWAYS | Default | |
Key | Client | VARCHAR | A client is a Quavo customer that uses QFD through a relationship with a Quavo tenant. Each client is assigned a unique Client ID. | ALWAYS | Default | |
Claim Details | ClaimType | VARCHAR | See Transaction Type. | CONDITIONAL | Card-Pinless | |
Claim Details | ClaimCategory | VARCHAR | General categorization of the claim. For a more precise description, see Claim Reason. | CONDITIONAL | Fraud | |
Compliance Details | RegulatoryCoverage | VARCHAR | Identifies the specific reason associated with the claim. | CONDITIONAL | Reg E | |
Dispute Details | Network | VARCHAR | A network is a company that provides the communication system between a merchant and a card issuer in order to process transactions. For more details, see Acquirer Networks. | CONDITIONAL | Visa | |
Key | ClaimId | VARCHAR | Unique ID associated with a claim. Format: YYMMDD<Ordinal Number>"C" Example: 2405230003C | ALWAYS | 2306060014C | |
Key | DisputeId | VARCHAR | Unique ID associated with a disputed transaction. Format: YYMMDD#####"D" | ALWAYS | 2306060014D | |
Claim Details | TotalClaimAmount | NUMBER | The sum dispute amount of all pending and posted transactions included in a claim. | ALWAYS | 123.45 | |
Dispute Details | DisputeAmount | NUMBER | The current amount in dispute, accounting for any recoveries or adjustments. | ALWAYS | 185.55 | |
Assignment Details | Assignment | VARCHAR | Name of the assignment. | ALWAYS | Pending Documents | |
Assignment Details | Workgroup | VARCHAR | Assigned workgroup. | ALWAYS | Daily Critical | |
Assignment Details | CreatedDateTime | DATE | Datetime that the assignment was created. | ALWAYS | 2023-09-09 | |
Accounting Details | ProvisionalCreditDate | DATE | Datetime when provisional credit was granted on a claim. | CONDITIONAL | 2023-09-09 | |
Compliance Details | PCActionDays | NUMBER | Days until provisional credit is due. | CONDITIONAL | 3 | |
Recovery Details | NextRecoveryDateTime | Date | Date that the next issuer recovery action must be completed. | CONDITIONAL | 2023-09-09 | |
Recovery Details | RecoveryActionDays | Number | Days until the next issuer recovery action must be completed. | CONDITIONAL | 3 | |
Compliance Details | FinalRegDateTime | Date | Date that claim must be resolved based on applicable regulatory coverage. | CONDITIONAL | 2023-09-09 | |
Compliance Details | ResolutionActionDays | Number | Days until claim must be resolved based on applicable regulatory coverage. | CONDITIONAL | 3 | |
Assignment Details | AssignmentGroup | VARCHAR | General assignment grouping. Does not account for high dollar. | CONDITIONAL | 2023-09-09 | |
Assignment Details | NextAction | VARCHAR | Next required compliance or recovery action. | CONDITIONAL | Provisional Credit, Recovery Action, Resolution Action | |
Assignment Details | NextActionDate | Date | Date of next required compliance or recovery action. | CONDITIONAL | 2023-09-09 | |
Assignment Details | ActionDue | Number | Days until next required compliance or recovery action. | CONDITIONAL | 3 | |
Assignment Details | Age | NUMBER | Days between the assignment create date and today. | ALWAYS | 12 |
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