| Description | When Interest Calculation is enabled and a service is configured to perform the calculation but the system fails to complete the action, this assignment is generated to prompt a user to complete the calculation. |
| Details | A calculator is provided to determine the amount of interest charged after clicking the Interest Calculation button.
|
| SLA | None |
| Work Queue | InterestCalculationServiceFailed |
| Work Group |
Page lookup error: page "InterestCalculationServiceFailed" not found. If you're experiencing issues please see our Troubleshooting Guide.
|
| Stage | Analyze |
| Node | Collaboration |
When the interest calculation feature is enabled but fails to complete the action, this assignment prompts an analyst to complete the calculation.
How to complete the Interest Calculation Service Failed assignment
- Click the Interest Calculation button.
- Complete the calculator fields with the account's interest rate and the start and end dates of the interest accrual period per your firm's protocol.
Click the Calculate button.
- Click the Apply button.
- Click the Process Actions button.