Merchant Funds Disbursement

When a paid dispute is denied via the Duplicate Credit or Withdraw Paid Dispute action and funds were previously recovered from the merchant, the Merchant Funds Disbursement assignment prompts the analyst to complete a disbursement so that the funds return to the merchant. 

How to complete the Merchant Funds Disbursement assignment

1. Click the Merchant Funds Disbursement button. 
   

    Click here to see the expanded assingment...

   

   
   

2. Using an external accounting system, process the disbursement.
   
   
3. Return to QFD and check the box next to "I certify that the fund disbursement has been processed."
   
   
4. Click the Apply button. 
   
   
5. Click the Process Actions button.