Skip to end of banner
Go to start of banner

Regulatory View

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

Name

RegDetails

Type

View

Description

Provides all fields that are applicable when evaluating regulatory compliance. Only includes disputes that are covered by regulatory rules.

Data Category

Event Field/Column Name

Data Type

Description

Applicability

Sample Value

Notes

Key

TenantId

VARCHAR

Unique ID associated with each Quavo client.

ALWAYS

qvo-stg

Key

Tenant

VARCHAR

A tenant is a Quavo customer that uses QFD.  Each tenant is assigned a unique Tenant ID.

ALWAYS

Default

Key

ClientId

VARCHAR

A unique ID representing a single client.

ALWAYS

Default

Key

Client

VARCHAR

A client is a Quavo customer that uses QFD through a relationship with a Quavo tenant.  Each client is assigned a unique Client ID.

ALWAYS

Default

Claim Details

ClaimType

VARCHAR

See Transaction Type.

CONDITIONAL

Card-Pinless

Claim Details

ClaimCategory

VARCHAR

General categorization of the claim.

For a more precise description, see Claim Reason.

CONDITIONAL

Fraud

Claim Details

ClaimReason

VARCHAR

Identifies the specific reason associated with the claim.

CONDITIONAL

Stolen

Card Details

BIN

VARCHAR

Bank Identification Number (BIN) is the first 4-8 digits of a payment card that identifies the issuing institution.

CONDITIONAL

412356, 41235678

Transaction Details

TransactionType

VARCHAR

The type of transaction, such as ACH, BillPay, Card, Check, RTP, Wire, Zelle, etc.

ALWAYS

ATM

Transaction Details

Network

VARCHAR

A network is a company that provides the communication system between a merchant and a card issuer in order to process transactions.  For more details, see Acquirer Networks.

CONDITIONAL

Mastercard, Visa

Key

ClaimId

VARCHAR(32)

Unique ID associated with a claim.  Format: YYMMDD<Ordinal Number>"C"

Example: 2405230003C

ALWAYS

2306060014C

Key

DisputeId

VARCHAR(32)

ALWAYS

2306060014D

Claim Details

ClaimStatus

VARCHAR(64)

Represents the current stage or step of a particular process or lifecycle, such as a claim or dispute.

ALWAYS

RESOLVED-PAID

Dispute Details

DisputeStatus

VARCHAR(64)

Represents the current stage or step of a particular process or lifecycle, such as a claim or dispute.

ALWAYS

RESOLVED-PAID

Dispute Details

Decision

VARCHAR(64)

"Paid" or "Denied".  If one, or more, disputes on a claim are paid, the claim decision is "Paid".

CONDITIONAL

Paid, Denied

Dispute Details

DenyReason

VARCHAR

The reason associated with a denial action.  See Denied for a list of supported reasons.

CONDITIONAL

No Error

Dispute Details

ReassertionIndicator

BOOLEAN

Indicates if the dispute has been reopened.

CONDITIONAL

TRUE

Account Details

NextPaymentDate

DATE

The next scheduled automatic payment date, as of the date the claim was filed, as provided by the system of record.

CONDITIONAL

2023-09-09

Only applicable when provided by the System of Record.

Account Details

AutopayEnrollmentIndicator

BOOLEAN

Represents whether the account is enrolled for automatic bill payment, when this information is available from the system of record.

CONDITIONAL

TRUE

Only applicable when provided by the System of Record.

Account Details

StatementCycleDate

DATE

The date, or day of month, that an account cycles and a statement is generated. 

CONDITIONAL

2023-09-09

Only applicable when provided by the System of Record.

Dispute Details

CreateDate

DATE

The datetime that a record was created.

CONDITIONAL

2023-09-09

Claim Details

ContactDate

DATE

Represents the date that the claim was received from the accountholder.

CONDITIONAL

2023-09-09

Compliance Details

InvestigationDate

TIMESTAMP_NTZ(9)

Date and/or datetime that a Pay or Deny decision is rendered for all disputes on a claim.

CONDITIONAL

2023-09-09 21:00:00

Correspondence Details

AcknowledgementLetterDate

TIMESTAMP_NTZ(9)

Datetime that the acknowledgement (confirmation) letter was mailed.

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

AcknowledgementDeadline

TIMESTAMP_NTZ(9)

Date that the claim must be acknowledged, where required.

CONDITIONAL

2023-09-09

Only applicable to claims covered by Regulation Z.

Compliance Details

PC1020

Number

Indicates whether a 10 business day or 20 business day PC requirement is applied based on the proximity of disputed transaction dates to account open date.

CONDITIONAL

10, 20

Only applicable to claims covered by Regulation E.

Compliance Details

PCDeadline

DATE

Calculated date that indicates the date that a dispute must be resolved or granted provisional credit.

CONDITIONAL

2023-09-09

Only applicable to Regulation E.

Compliance Details

WitholdingDeadline

DATE

Calculated date that a provisional credit or dispute status must be applied to a dispute in order to prevent a billing attempt by debiting a disputed amount via automatic payment.

CONDITIONAL

2023-09-09

Only applicable to Regulation Z.

Accounting Details

PCDate

TIMESTAMP_NTZ(9)

Datetime that a provisional credit accounting entry was executed.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when provisional credit accounting has been executed.

Accounting Details

PCAmount

NUMBER

Amount of provisional credit accounting entry was executed.

CONDITIONAL

123.45

Only applicable when provisional credit accounting has been executed.

Correspondence Details

PCLetterDate

TIMESTAMP_NTZ(9)

Datetime that notification of provisional credit was mailed.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when provisional credit letter has been mailed.

Dispute Details

DisputeStatusDate

TIMESTAMP_NTZ(9)

Datetime that a dispute was placed in dispute status via Account Maintenance.

CONDITIONAL

2023-09-09 21:00:00

Only applicable to Regulation Z.

Compliance Details

ResolutionDeadline

DATE

Datetime assigned by the system by which a claim must be resolved in order to be compliant with applicable regulations.

ALWAYS

2023-09-09

Dispute Details

ResolutionDate

TIMESTAMP_NTZ(9)

Datetime that a claim or dispute is set to a "Resolved" status..  Also referred to as RESOLVEDDATETIME.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when the dispute has been resolved.

Accounting Details

FinalCreditDate

TIMESTAMP_NTZ(9)

Datetime that a final credit was executed via one of the following accounting entries: ‘Final Credit’, ‘Undue Enrichment Recovery (AccountHolder)’, ‘Write Off’.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when a final credit has been executed.

Accounting Details

FinalCreditAmount

NUMBER

Amount of final credit via one of the following accounting entries: ‘Final Credit’, ‘Undue Enrichment Recovery (AccountHolder)’, ‘Write Off’.

CONDITIONAL

123.45

Only applicable when a final credit has been executed.

Correspondence Details

ResolutionLetterDate

TIMESTAMP_NTZ(9)

Datetime that a Paid or Denied letter was mailed.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when a resolution letter has been mailed.

Accounting Details

DenyDebitDate

TIMESTAMP_NTZ(9)

Datetime that a credit reversal was executed via one of the following accounting entries: ‘Deny Dispute', ‘Final Credit Reversal’.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when deny debit accounting has been executed.

Accounting Details

DenyDebitAmount

NUMBER

Amount of credit reversal via one of the following accounting entries: ‘Deny Dispute', ‘Final Credit Reversal’.

CONDITIONAL

123.45

Only applicable when deny debit accounting has been executed.

  • No labels