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User Activity

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Type

Dashboard

Name

User Activity

Description

Provides an overview of actions and assignments completed by specific users. “Active Hours” are measured by adding up 30-minute intervals with at least 1 action taken during the interval.

Usage

Coaching, Performance Management, Time Management

Included Fields

Completed Actions

  • Total

  • By date, time

  • Top 20, by type

Completed Assignments

  • Total

  • By date, time

  • Top 20, by type

Active Hours

  • Total

  • By date, time

Included Filters

Client, User Role, User, Queue, Date Range, Date Grouping

image-20240918-155056.png

Change Log

Date

Change Summary

12/05/2024

Underlying queries optimized to improve performance. Default date range changed from “Last 7 days” to “Last 30 days”.

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