Question Property Type Values Mandatory/Optional/Conditional Notes Question Property Type Values Mandatory/Optional/Conditional Notes Was a cancellation number provided? What is the cancellation number? Question Property Type Values Mandatory/Optional/Conditional Notes Were the accommodations used? AccommodationsInd Yes/No Mandatory when NoShowChargeInd = "Yes" Did the merchant provide alternate accommodations and still charge for a “no-show”? AltAccommondationsInd Yes/No Mandatory when NoShowChargeInd = "Yes" Was the “no-show” charge different from the quoted rate? QuotedRateDifference Yes/No Mandatory when NoShowChargeInd = "Yes" What was the quoted rate? QuotedRate Text Mandatory if QuotedRateDifference="Yes" Did you cancel? CancellationInd Yes/No Mandatory When did you cancel? CancellationDate Date Mandatory if CancellationInd="Yes" CancellationNumberProvidedInd Yes/No Mandatory if CancellationInd="Yes" CancellationNumber Text Mandatory if CancellationNumberProvidedInd = "Yes" How did you cancel? CancellationMethod Text Mandatory if CancellationInd="Yes" Was a cancellation policy provided? WasCancelPolicyProvidedInd Yes/No Mandatory if CancellationInd="Yes" What was the policy? CancellationPoliyDescription Text Mandatory if WasCancelPolicyProvidedInd="Yes" Did you attempt to resolve with the merchant? ResolveWithMerchantInd Yes/No Mandatory Please explain: ResolveWithMerchantExplanation Text Mandatory if ResolveWithMerchantInd="Yes/No"
Charged for No Show
No Show Details
Cancellation Details
Resolve with Merchant
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