Chargeback Reason
The Cardmember denies participation in a Transaction in which the merchant fails to obtain a physical or electronic Imprint of the Card.
Description
N/A
Conditions
The following conditions exist for Chargebacks processed under this ISO Code:
- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
- For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
- 4512 - Multiple Processing
- 4516 - Request for Support Not Fulfilled
- 4517 - Request for Support Illegible/Incomplete
- 4754 - Local Regulations/Legal Dispute
Timeframes
120 days from the Network Processing Date of the Presentment
Dependencies
- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository
- Merchant fails to obtain a physical or electronic Imprint of the Card
Validations
| Validation | Value | Logic | Associated Rule(s) |
|---|---|---|---|
| Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired |
Is Eligible for 4527 Multiple ROCs
| True |
| Is4527EligibleCheck_A |
| A Magnetic Stripe Authorized Transaction | False | Card Data Input Mode = 2 | IsMagStripeTransaction_A |
| A Mail/Telephone/Internet Transaction. | False | Cardmember Present = 2, 3 or S | IsMOTO_A |
| Is a Chip card | False | Card present = Y or Z | |
| A Digital Wallet Program Transaction. | False | Card present = Y or Z | IsDigitalWalletTransaction_A |
| A Merchant-Presented Quick Response (MPQR) Transactions. | False | Card present = 8 AND Card Capture Capability Code = 7 | IsMPQRTransaction_A |
| A transactions to fund a Stored Value Digital Facility (SVDF). | False | MCC = 6540 | IsSDVFTransaction_A |