Overview
Users can deny a paid dispute using the Withdraw Paid Dispute option which prompts QFD to debit the accountholder and send the Withdrawn Letter. The function is only available when there is a paid dispute on the claim.
Users should use this function when the account holder requests to withdraw a dispute or claim that has been paid.
Review this page to walk through the Withdraw Paid Dispute workflow. Use a paid claim example to demo this process.
How-To
- Access the paid cancelled recurring claim example that was created following this page
- Click the Actions button
- Select Withdraw Paid Dispute
- Select the paid dispute to withdraw
- Click the Next button
- The process is complete
