MorphMorph

6: Withdraw Paid Dispute

Overview


Users can deny a paid dispute using the Withdraw Paid Dispute option which prompts QFD to debit the accountholder and send the Withdrawn Letter. The function is only available when there is a paid dispute on the claim. 

Users should use this function when the account holder requests to withdraw a dispute or claim that has been paid. 

Review this page to walk through the Withdraw Paid Dispute workflow. Use a paid claim example to demo this process.

How-To


  1. Access the paid cancelled recurring claim example that was created

  2. Click the Actions button


  3. Select Withdraw Paid Dispute

  4. Select the paid dispute to withdraw


  5. Click the Next button

  6.  The process is complete