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Dispute CategoryClaim ReasonReason CodeRecovery Rule
Processing ErrorMerchant DuplicateDuplicate Processing or Paid by Other Means (12.6)DCC12-6
Processing ErrorMerchant Incorrect AmtIncorrect Amount (12.5)DCC12-5
Processing ErrorMerchant Credit Incorrect AmtIncorrect Amount (12.5)DCC12-5
Processing ErrorMerchant Credit ChargedIncorrect Transaction Code (12.2)DCC12-2
Processing ErrorMerchant Charge CreditedIncorrect Transaction Code (12.2)DCC12-2
Processing ErrorMerchant Late PresentmentLate Presentment (12.1)DCC12-1
Processing ErrorMerchant Invalid DataInvalid Data (12.7)DCC12-7
Processing ErrorMerchant Incorrect CurrencyIncorrect Currency (12.3)DCC12-3
Processing ErrorMerchant Incorrect Account NumberIncorrect Account Number (12.4)DCC12-4
Processing ErrorMerchant Paid Other MeansDuplicate Processing or Paid by Other Means (12.6)DCC12-6
Processing ErrorLate PresentmentLate Presentment (12.1)DCC12-1
Consumer DisputeMerchant Not ProvidedMerchandise or Services Not Received (13.1)DCC13-1
Consumer DisputeMerchant RecurringCancelled Recurring Transaction (13.2)DCC13-2
Consumer DisputeMerchant Not As DescribedNot as Described or Defective Merchandise (13.3)DCC13-3
Consumer DisputeMerchant Damaged DefectiveNot as Described or Defective Merchandise (13.3)DCC13-3
Consumer DisputeMerchant QualityNot as Described or Defective Merchandise (13.3)DCC13-3
Consumer DisputeMerchant CounterfeitCounterfeit Merchandise (13.4)DCC13-4
Consumer DisputeMerchant TermsMisrepresentation (13.5)DCC13-5
Consumer DisputeMerchant Credit Not ProcessedCredit Not Processed (13.6)DCC13-6
Consumer DisputeMerchant Credit Not IssuedCancelled Merchandise/Services (13.7)DCC13-7
Consumer DisputeATM ParNon-Receipt of Cash or Load Transaction Value (13.9)DCC13-9
Not RecognizedMerchant Not Recognized

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