| Dispute Category | Claim Reason | Reason Code | Recovery Rule |
|---|---|---|---|
| Processing Error | Merchant Duplicate | Duplicate Processing or Paid by Other Means (12.6) | DCC12-6 |
| Processing Error | Merchant Incorrect Amt | Incorrect Amount (12.5) | DCC12-5 |
| Processing Error | Merchant Credit Incorrect Amt | Incorrect Amount (12.5) | DCC12-5 |
| Processing Error | Merchant Credit Charged | Incorrect Transaction Code (12.2) | DCC12-2 |
| Processing Error | Merchant Charge Credited | Incorrect Transaction Code (12.2) | DCC12-2 |
| Processing Error | Merchant Late Presentment | Late Presentment (12.1) | DCC12-1 |
| Processing Error | Merchant Invalid Data | Invalid Data (12.7) | DCC12-7 |
| Processing Error | Merchant Incorrect Currency | Incorrect Currency (12.3) | DCC12-3 |
| Processing Error | Merchant Incorrect Account Number | Incorrect Account Number (12.4) | DCC12-4 |
| Processing Error | Merchant Paid Other Means | Duplicate Processing or Paid by Other Means (12.6) | DCC12-6 |
| Processing Error | Late Presentment | Late Presentment (12.1) | DCC12-1 |
| Consumer Dispute | Merchant Not Provided | Merchandise or Services Not Received (13.1) | DCC13-1 |
| Consumer Dispute | Merchant Recurring | Cancelled Recurring Transaction (13.2) | DCC13-2 |
| Consumer Dispute | Merchant Not As Described | Not as Described or Defective Merchandise (13.3) | DCC13-3 |
| Consumer Dispute | Merchant Damaged Defective | Not as Described or Defective Merchandise (13.3) | DCC13-3 |
| Consumer Dispute | Merchant Quality | Not as Described or Defective Merchandise (13.3) | DCC13-3 |
| Consumer Dispute | Merchant Counterfeit | Counterfeit Merchandise (13.4) | DCC13-4 |
| Consumer Dispute | Merchant Terms | Misrepresentation (13.5) | DCC13-5 |
| Consumer Dispute | Merchant Credit Not Processed | Credit Not Processed (13.6) | DCC13-6 |
| Consumer Dispute | Merchant Credit Not Issued | Cancelled Merchandise/Services (13.7) | DCC13-7 |
| Consumer Dispute | ATM Par | Non-Receipt of Cash or Load Transaction Value (13.9) | DCC13-9 |
| Not Recognized | Merchant Not Recognized |
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Integrations