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When arbitration is executed in |
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RTSI
If RTSI is enabled, the Pending Arbitration Acknowledgement assignment is displayed in the Disposition step while awaiting acknowledgement acknowledgment from Visa. Once acknowledged, a Pending Arbitration Ruling assignment is displayed in the Disposition step while awaiting a ruling. In both instances, the system will call daily to retrieve an updated case filing status. If the case is rejected, the Visa Arbitration Lost flow is executed.
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When a ruling is received by the system, or a user processes the Association Ruling Received action on the Arbitration assignment, the action will be recorded in the Recovery Action History and the the the Review Arbitration Response flow is executed.
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