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Page Properties

Description

Excerpt
This assignment will prompt the user to select a recovery option and, depending on the applicable recovery strategy, may have a default option defined.

Details

The actions available in the assignment will vary based

Multiexcerpt

MultiExcerptName	Actions

The primary flow action prompts the user to determine and appropriate recovery option. Depending on the applicable recovery strategy

. The following alternate actions are available from the Other Actions menu:

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and the information obtained, an option may have already been set by the system. For more information about specific strategies and options, see .

One, or more, of the following, optional flow actions may be available to the user, depending on the applicable recovery strategy.

SLA

None

Work Queue

Work Group

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MultiExcerptName	work_group
PageWithExcerpt	DispositionCase

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