Chargeback Reason
A single Transaction for the same amount was sent for payment multiple times.
Description
- The Cardmember claims that a single Transaction appears more than once on his/her statement.
- The Issuer suspects that a single Transaction has been sent for payment more than once.
...
120 days from the Network Processing Date of the Presentment
Dependencies
- Issuer Declaration that indicates the Chargeback description.
- When the dispute is involving airline transactions confirmation of the below:
- Airline industry cases involving voided tickets that are pending Credit and which were reissued for a different itinerary.
- Airline tickets with different ticket numbers.
Validations
| Validation | Value | Logic | Associated Rule(s) |
|---|---|---|---|
| Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired |
Is Eligible for 4512 Multiple Processing
| True |
| Is4512EligibleCheck_A |
Related Questionnaires
Amex Charged More Than Once Questionnaire