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When pre-arbitration is pursued in the Mastercard Representment flow, this flow is executed. The system will execute the Case Filing flow and pass in the necessary details to initiate the pre-arbitration case with Mastercard. Once the case filing activities are complete, a "Pre-Arbitration Submitted" recovery action is recorded in the Recovery Action History. Then the Pre-Arbitration Response flow is executed while a response is awaited.
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