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The statement of dispute is sent in certain non-fraud disputes where specific documentation is required to support the claim. It is typically included with the confirmation letter as an attachment/enclosure, but can also be sent manually from the Communication Hub. When it is sent manually, it will include a cover letter.


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Cover Letter Content

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To expedite processing of your dispute, please complete, sign and return the attached Statement of Dispute to the address below within 7 days.


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Statement Content

STATEMENT OF DISPUTE

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