When the pre-arbitration response received in Mastercard Pre-Arbitration Response is declined, this flow is executed. The MC Review PreArbitration Response Preconditions are evaluated to determine which of the following actions are taken.multiexcerpt-include
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A Review Pre Arb Response assignment is generated and prompts a user to review the response and take appropriate action. |
WRITEOFF | The dispute decision is set to "Write-Off" and the dispute is automatically resolved as paid. |
When a user reviews the response, they will be prompted to complete the following action.
| Multiexcerpt include |
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| MultiExcerptName | Actions |
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| PageWithExcerpt | Review Pre Arb Response |
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Any executed action is recorded in the Recovery Action History.
| Drawio |
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| border | false |
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| viewerToolbar | true |
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| fitWindow | falsePreArb Response Assignment |
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| simple | 0 |
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| zoom | 1 |
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| inComment | 0 |
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| pageId | 341031136 |
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| custContentId | 728236148 |
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| diagramDisplayName | MCPreArbitrationResponseReview |
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| lbox | true |
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| contentVer | 1 |
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| revision | 7 |
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| baseUrl | https://quavo-inc.atlassian.net/wiki |
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| diagramName | MCPreArbitrationResponseReview | simpleViewer |
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false| pCenter | 0 | | width | 920.5 |
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| links | auto |
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| lbox | true |
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| revision | 6height | 411 |
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|
| Page Properties |
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Rule(s) | MCReviewPreArbResponse |
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References
| Stagil incoming links macro |
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